Receptionist


Position Title: Receptionist

Supervisor: Vice President of Finance and Administration

Summary:
Responsible for the main telephone switchboard and ensuring all incoming calls are properly dispensed. This includes transfer of calls to appropriate parties, assisting callers with questions about the company and connecting viewers to the Viewer Services Mailbox. Includes professionally greeting all guests and visitors and conducting oneself as an “APT ambassador” as the initial contact person. Maintains the security of the front lobby. Perform other tasks including dissemination of all incoming overnight packages and mail, creating and sending announcements via a public TV station communications platform to the public television community, assisting in collection of Ancillary Revenue reports from suppliers and miscellaneous typing. Dependable work attendance is of utmost importance.

Essential Duties and Responsibilities:

  1. Responsible for answering all calls directed to the reception desk that are not dispensed via the automatic attendant feature of the phone system. This would include transfer to correct parties, assisting people with questions about the company and connecting viewers to the Viewer Services Mailbox.
  2. Greet all visitors to the company and ensure they are treated in a courteous, enthusiastic and pro-active manner and are connected to the proper APT employee.
  3. Assist the Controller with the collection of Ancillary Revenues including contacting suppliers and tracking the reports received from them.
  4. Receive overnight packages, inform employees and distribute them to the proper employees.
  5. Receive, sort and distribute all incoming mail
  6. Create program announcements utilizing the information in the database for transmission via a public TV station communications platform to the public television community.
  7. Perform administrative assistant functions for the VP of Finance & Administration and provide administrative support for other VPs as requested.
  8. Assist Controller in the mailing of customer invoices and statements and assorted other Finance mailings.
  9. Perform miscellaneous typing of labels and various other typing as required.
  10. Perform other special projects as deemed necessary by VP of Finance & Administration.
  11. Must maintain dependable work attendance.

Job Requirements and Qualifications:
Candidate must have excellent communication skills, a professional manner and presentation with previous experience as a receptionist. Microsoft Office required with Lotus Notes, database and internet experience desired. Accurate typing and excellent organization skills with attention to detail required. High school degree required, college experience preferred. This job description is intended to be general and will evolve over time. The description is subject to periodic updating. At management’s discretion, the employee may be assigned different or additional duties from time to time. APT is an Equal Opportunity Employer.


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