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Distribution Services – Operations Assistant

Supervisor: Director, Distribution Services

Summary – Job Objective:
The Distribution Services Operations Assistant provides support for operational functions, with a primary focus on maintaining media content inventory and metadata for American Public Television’s core and multicast services.

American Public Television (APT) is the leading syndicator of content to U.S. public television stations. For 60 years, APT has distinguished itself by delivering an ambitious volume of high quality programs to public media. APT’s diverse catalog includes prominent documentaries, performance, dramas, how-to programs, classic movies, children’s series, and news and current affairs programs. Doc Martin, Midsomer Murders, America’s Test Kitchen From Cook’s Illustrated, AfroPoP, Rick Steves’ Europe, Pacific Heartbeat, Christopher Kimball’s Milk Street Television, Legacy List with Matt Paxton, Lidia’s Kitchen, Kevin Belton’s New Orleans Kitchen, Simply Ming, The Best of the Joy of Painting with Bob Ross, Live From the Artists Den, James Patterson’s Kid Stew and NHK Newsline are a sampling of APT’s programs. APT also licenses programs internationally through its APT Worldwide service and distributes Create®TV — featuring the best of public television's lifestyle programming — and WORLD™, public television’s premier news, science and documentary channel. APT’s work is accomplished by an extraordinary team of people who are passionate about public media. APT has the following full-time position open in its Boston, MA location.

Essential Functions
  • Perform metadata entry for APT content in the public media interconnection’s cloud library (“sIX system”)
  • Update and verify program media information, including but not limited to, program duration, audio track information and rating, and contract start and end dates in APT support databases, such as Lotus Notes, ProTrack and Broadview
  • Manage APT broadcast promo inventory, including confirming delivery from suppliers, ensuring promo specifications have been met, and making promos available to stations via APT’s website
  • Compile and distribute biweekly satellite feed work orders for our live and near live programming to our uplink site and provide support / troubleshoot as needed
  • Respond to station inquiries regarding APT promos and general operational questions via phone and e-mail
  • Provide production support for APT Fall Marketplace and Teleconferences
  • Perform in-house tape ingest and file transcoding
  • Provide basic editing of files
  • Maintain technical evaluation records for Distribution Services
  • Perform company shipping and mail services via USPS, UPS, Fed Ex, and Courier service; maintain and monitor Pitney Bowes machine
  • Assist Vice President and Director of Distribution Services with special projects
  • Maintain dependable work attendance

Additional Responsibilities
  • Provide support/coverage for APT receptionist
  • Assist other departments as needed
  • Occasionally train staff, including on media tools
  • Work occasional overtime
  • Perform other duties as assigned

Qualifications and Abilities Required
This position requires at least a bachelor’s degree or the combination of equivalent education and work experience, with 1-3 years’ experience in media preferred.

Other Knowledge, Skills and Experience
  • Proficient in Microsoft Office Applications, G Suite, and Dropbox (and other cloud services)
  • Familiarity with Lotus Notes, Media Info, Telestream products, FTP clients, Vimeo, YouTube, Final Cut Pro, iMovie, and Photoshop, a plus
  • Exceptional written and verbal communications skills, including professional email and phone etiquette
  • Demonstrated experience in a multi-tasking work environment

Personal Characteristics:
  • Self-starting, thorough, able to deliver prolific volume of accurate work
  • Highly detail-oriented and patient
  • Strong interpersonal skills
  • Well-organized, able to juggle multiple priorities at one time
  • Strong internal and external customer service skills
  • Enjoys working with new software/technology
  • Interest in public television programming a plus
  • Recognizes and appreciates importance of, and contributes to, company Diversity, Equity, and Inclusion commitments
  • Ability to work independently under established and self-prioritized deadlines, and as part of teams
  • Positive attitude, collaborative and collegial approach to work, works well within a team
  • Comfortable working in a small company with a participatory work style

This job description is intended to be general and will evolve over time. The description is subject to periodic updating. At management's discretion, the employee may be assigned different or additional duties from time to time.

APT offers generous benefits, competitive salaries, and a dynamic work environment. If you have the required knowledge, skills, and experience, please send your resume, cover letter, and salary requirements by email to HRDS@APTonline.org. No phone calls, please.

Resumes will be reviewed on a rolling basis beginning December 6 until the position is filled. The successful candidate may begin in January 2022.

American Public Television is proud to be an Equal Opportunity Employer.

Updated 12/2/2021
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